Hi Michael,
Sorry
for inconvenience related to our landline- our service provider have
some issues with it and they try to fix it while we talk.
Manufactures
plant told us today that they will be able confirm exact date this
Wednesday. I do apologise for this delay. I personally feel disappointed
with this information as well but I’m unable to do anything else in
this instance.
FENSA
certification is for installation only and isn’t related to supply. We
have contract with Damien’s company to fit our windows and they our
preferred contractor’s at this moment. And FENSA enquiries need to be
taken with them. I did make already some enquiries about it and I will
get back to you as soon we will get some answers. If you prefer to speak
with him here is his email address: damian@adpol-gb.co.uk as he is the best person to answer this type of questions.
Your
initial enquiry didn’t mention anything about cills so therefore we
never quoted you for it. If you look in to quotation that you signed
recently you will see there is nothing mentioned about any cills.
Tomorrow
morning I will draw you quotation for them at trade prices so you will
benefit from solid discount taking this alongside current order. Will be
delivered hopefully as one order depends on manufactures timing.
From
installation point of view cills need to be installed as finishing
element when elevation will be almost complited – Damian will get back
to you with estimated service charge on it
Hope to hear from you soon
Alex